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True 21st Century Fax

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TMCnews Featured Article


May 07, 2008

True 21st Century Fax

By Mae Kowalke, TMCnet Contributor


The term “ True 21st Century Fax” defines a very small segment of the fax server industry that utilizes the latest technology. Depending on how the term is defined, this may include Dialogic’s (News - Alert) SR140 Fax-over-IP technology or the latest offerings from Microsoft (News - Alert)

 
FaxCore is one company that has worked hard to keep pace with technology changes without sacrificing functionality or affordability. The most recent version of FaxCore (News - Alert) offers a new generation of network fax designed to move information and power a business. The company believes that what enterprises really need is not a communications management system that promises to make the paperless office a reality, but rather a fax-centric solution that focuses on speeding up critical fax traffic while making it easier to manage faxing.
 
FaxCore offers two version of its fax over IP solution: Standard and Enterprise. Both editions include a variety of standard features in the core server license. These are: 

--Built on Microsoft .NET (News - Alert) Framework   
--Inbound PDF formatting 
--Integration with Exchange standard (all versions) 
--Runs on Microsoft Server 2003  
--SQL Server 2005 or SQL Exprress 
--SDK Standard  — Web Services
--SharePoint Server 2007 Native Integration 
--Supports Active Directory 
--Web-based ( IIS 6.0 Internet Explorer 6.0 )

All of the features in the list above can be characterized as 21st Century technology. FaxCore includes all these as standard features in order to make its fax over IP solution truly a “21st Century Fax” offering. FaxCore also supports legacy technology to provide customers with a migration path to the future. Competitors may offer some degree of these features, FaxCore Senior Vice President Max Schroeder (News - Alert) told TMCnet, but will charge extra for many of the options. 
 
Also, Schroeder said, even then most will not be True 21st Century features and will require an Exchange Connector, a fat client for the Web browser, a SharePoint Connector and definitely will not be built on a .NET Framework
 
“These are not the type of feature implementations preferred by IT managers,” Schroeder said. “IT managers prefer a version independent Exchange integration without a connector, an IIS Web browser interface and native SharePoint integration as these are a True 21st Century Fax implementation.”
 
To learn more about FaxCore’s faxing solutions, please visit the Fax Over IP channel on TMCnet.
 
Related Articles
 
  • FaxCore Exhibits Fax Over IP Solutions with Sharp at Industry Event
  • Fax Over IP: Alive and Well
  • Speeding up Fax over IP with V.34 T.38 Technology
  • Dialogic, FaxCore Boost Speed of Fax over IP
Mae Kowalke is senior editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Mae’s articles, please visit her columnist page. She also blogs for TMCnet here.
 

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Best Practices for Implementing a First Contact Resolution Program in the Contact Center brought to you by Enkata.

 
 







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