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SMBs Starting to Buy Fax Over IP (FoIP)


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April 24, 2012

SMBs Starting to Buy Fax Over IP (FoIP)

By Amanda Ciccatelli, TMCnet Web Editor

With the continued growth of Voice over Internet Protocol (VoIP), companies are increasingly adopting fax-over-IP technology ( FoIP ), if you prefer, as businesses migrate more and more over to VoIP.   Initially, VoIP was adopted by larger organizations or the traditional “first adopters” then moved to the small-medium-sized business (SMB) segment.  Many industry experts are reporting that they’re seeing a greater adoption of fax-over-IP in the SMB market.

VoIP combined with converged IP has also become a primary driver for organizations to send voice, documents and data. SMBs have not become a part of the mix in a big way.  For full converged IP,   Fax-over-IP is also a required component.  This is another reason that resellers find FoIP business among SMBs is strong and continues to grow.

A key factor driving the popularity of Fax over IP among SMBs is cost. A single IP network is less expensive for smaller firms to maintain a mix of IP solutions than traditional technologies to handle their data and voice. What’s more, a single network makes it easier to integrate applications businesses need every day, such as fax, voice and data.   Basically, customers are looking for solutions that offer mixed mode messaging and let users send documents via fax, e-mail or receive fax or voice messages as email attachments.  An IP platform also allows SMBs to use all or part of their existing infrastructure or migrate some of their needs to hosted VoIP, FoIP and other SaaS (News - Alert) providers. 

These are just some of the reasons companies like FaxCore, a Denver-based provider of fax server automation solutions for enterprise organizations, telecoms and specialized ASP providers, are seeing more activity in the SMB space.  FaxCore’s application built on the Microsoft (News - Alert) .NET Framework that includes a .NET Software Developers Kit (SDK) also facilitates a converged IP environment.  The added ability to support fax boards (digital and analog) and Fax-over-IP in a physical or virtual environment plus support for hybrid hosted solutions position the product as a true 21st Century solution. 

Edited by Amanda Ciccatelli

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