These days, small businesses more than ever are searching for communication tools to help their organizations run more efficiently. But the challenge for many to find cost effective communications technology remains.
RingCentral, a cloud computing-based business phone system provider, is offering one possible solution – toll free numbers. With the company’s toll free number service, SMBs can enhance their business image and let customers call them for free, attracting more callers to dial the number. What’s more, the service offers a line of advanced telephone and Internet fax features that gives companies the benefits of a PBX, but without the expense.
Users can select a number, including a vanity number and route callers to their business, home, mobile or any other phone across the globe. In addition, the toll free service offers customers music on hold and dial-by-name directory.
“When you sign up for RingCentral (News - Alert), you immediately get a toll free number for your business,” RingCentral said in a recent blog post. “This serves as the gateway to all of your communication tools.”
The toll free number service also features RingCentral’s Internet fax service. With it, SMBs can use the number to send and receive faxes. Faxes are composed as e-mail messages and contain the fax number of the recipient. When the fax arrives, it displays the toll free number, according to RingCentral.
Beyond fax, the toll free number service features call forwarding and answering rules, letting users control how their toll free number accepts calls. Customers can distribute calls to different employees, or set a time period when calls are answered. And if callers reach your business after hours, calls can go to voicemail.
To learn more about the different offerings from, RingCentral, visit its fax channel on TMCnet.
Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.
Edited by Amy Tierney