Cloudlink 2.0 is Better Than Ever
August 07, 2012
By Robbie Pleasant, TMCnet Contributor
Esnatech’s Cloudlink has been upgraded, and version 2.0 has plenty of new features to go around. Cloudlink 2.0 (the solution formerly known as Cloud Connect) features integration with Cisco’s (News - Alert) collaboration tools, and helps people connect with their commonly used systems and applications.
Cloudlink 2.0 is a software solution that leverages standards-based SIP with Cisco’s Jabber SDK, integrating with a variety of collaboration tools. It runs in a virtualized environment that supports VMware Vsphere 4.x or higher. While Cloudlink 2.0 has been available to the general public since July, it has proven itself a vital tool in the weeks since, extending unified messaging across platforms and devices.
According to Lee Ho, Esnatech’s VP of Marketing, “As a recent InformationWeek CIO survey clearly highlighted, improving collaboration is a top priority for IT in the enterprise. Our Cloudlink solution enhances collaboration by enabling people to easily connect with one another from within the applications that they live in every day, such as email or their CRM system.”
Included in version 2.0 are cloud-based productivity applications, such as Google (News - Alert) Apps and VMware Zimbra. The collaboration features have also been improved, including click-to-dial, which uses Esnatech’s iLink Chrome extension to place calls through a web browser, and presence features, which integrates with the user’s calendar and Cisco Unified Communications (News - Alert) Manager to let co-workers know when one can and cannot be reached.
Its unified messaging feature converts voice messages to MP3 format and sends them to a smartphone, tablet, or computer via email, while users of Google Apps can send and receive faxes through Gmail and Google Docs. Of course, messages are kept secure and private with Cloudlink’s security features.
Cloudlink has been a useful and effective solution up until now, and the improved collaboration features version 2.0 has make it even better. With the Unified Communications tools included in it, staying in touch with everyone has never been easier.
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Robert Pleasant is a writer for TMCnet, covering new news in the world of technology and communications. A graduate from UC Santa Cruz with a BA in Literature, Robert has been writing for years, but has only recently had his reports start appearing on websites such as TMCnet and UCStrategies.Edited by Amanda Ciccatelli