Managing communications through an online connection promises to deliver significant benefits for the business, but are you ready to make the jump from the infrastructure investments you’ve already made? Would it seem like an easier step if you weren’t doing it alone? One hosted PBX provider in Miami is setting an easier stage for business clients.
Miami-based Telx Telecom offers a hosted IP phone network system to help clients increase profits, minimize expenses and realize more opportunities for growth through their private branch exchange (PBX (News - Alert)) network. Clients with a need for multiple phone lines can efficiently conduct business through this hosted PBX network.
While this announcement is really centered on the success that Telx Telecom has experienced in the Miami market, it’s a story that’s common throughout the global market. Companies are increasingly leveraging hosted PBX to eliminated unneeded costs, maintenance and communications challenges.
For those who have yet jumped on board, however, it can be difficult to leave the investment of the internal PBX behind. Let’s take a look at the key advantages a business can enjoy that make hosted PBX worth consideration.
No More Capital Investments
It’s not surprise the onsite PBX was a significant capital investment. Companies throughout the world have used considerable funds, time and other resources to get their communication systems in line with their demand. The challenge is that each time a change is needed it’s not a simple or inexpensive switch. Hosted PBX is the opposite – allowing access to features and capabilities without additional cost.
No More Front Desk Operator
The person manning the phones likely has a lot to do already with greeting guests through the door and other assignments. When traffic hits from these channels all at once, someone has to wait and that can hurt perception. Hosted PBX offers an auto attendant to greet callers and route their call to the desired connection without involving the live operator. If your business has to employ someone just to answer phones, imagine what you could save with this automated process.
No More IT Oversight
Even when the PBX could be connected with the network for integrated calling and VoIP capabilities, it still required onsite maintenance and management. This demanded a lot of time from the IT staff. Shifting this responsibility to the third party hosted PBX provider eliminates considerable costs and allows the IT department to focus on maintaining the network for optimal performance.
If your goal is to scale according to calling demands, add needed features and integrate all communications across the network, hosted PBX is a powerful way to do so without significant costs. Working with a proven provider can help you navigate the process and come out more profitable on the other side.
Edited by Alisen Downey