Eighteen companies have been selected as finalists in six categories for the Boulder County Business Report's 13th annual IQ Awards. This week, Connect First, a hosted call center management solutions provider, will be among the eighteen companies, waiting for the name of the winner to be announced.
In a news statement, Connect First, a telecommunications service provider and contact center solution firm, announced that it has been named as a finalist of the 2012 IQ Awards (Innovation Quotient) presented by the Boulder County Business Report. The company’s service offering includes offers cloud routing, inbound ACD, outbound dialing, call tracking, interactive voice response (IVR), voice broadcast, disaster recovery, predictive dialer, real-time telemetry, CDR reporting, live agent chat and more. In an effort to meet the unique needs of its customers, Connect First delivers customized solutions. The company boasts a team of highly experienced engineers, designers and business analysts.
“It is an honor to be part of the IQ Awards, as the event truly showcases the high level of innovation in Boulder Valley. Our business thrives in this environment, where creativity, integrity and discipline collide to provide intelligent solutions for our clients. It is a lot of fun,” CEO of Connect First, Geoff Mina, noted in a statement.
The annual IQ award has been designed to honor companies in Boulder and Broomfield counties and in the Denver/Boulder corridor that have innovative products or services. This year’s award ceremony will be held on Wednesday, October 3rd, at the historic Boulder Theater.
Winners will be chosen by a panel of judges after finalists make short pitches at the event. The panel of judges includes: Paul Jerde, University of Colorado; Jerry W. Lewis, Upstream Communications LLC; Tim Bour, Innovation Center of the Rockies; Alex Sammoury, Longmont Entrepreneurial Network; and Susan Graf, former president of the Boulder Chamber.
The audience will have the honor of selecting the Innovation of the Year.
Recently Connect First launched a new Certified Cloud Routing Destination program. The program will certify contact centers that use and also are trained on the Connect First ACD.
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Edited by Rachel Ramsey