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Arizona Baseball Spring Training Facility Gets Improved IP Phones

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October 07, 2011

Arizona Baseball Spring Training Facility Gets Improved IP Phones

By David Sims, TMCnet Contributing Editor

Saddleback Communications, an incumbent local carrier in Arizona, and Aastra (News - Alert), an enterprise communications provider, have announced that Salt River Fields at Talking Stick has implemented BusinessFlex Hosted iPBX with Aastra SIP phones.

The implementation is meant to provide voice and data communications at the new facility.

Salt River Fields is the spring training home of the Arizona Diamondbacks and Colorado Rockies baseball franchises. It opened in February 2011 and has a 1,000-seat central stadium and 12 practice fields, as well as top-notch player facilities.

Dave Dunne, General Manager of Salt River Fields, said, “IP phones that were initially installed in our construction trailer were moved to the permanent offices, and we added phones in a temporary sales office to support retail ticket sales during the holiday season.”

As of this writing, the Diamondbacks are looking ahead to a Game 5 in their hard-fought series with the Milwaukee Brewers, after falling behind 0-2 in the series.

To handle telecommunications at the facility, Salt River Fields chose BusinessFlex Hosted iPBX from Saddleback Communications to support the entire complex. BusinessFlex iPBX, company officials explain, is a “hosted, fully managed voice and data” tool which integrates local telephone service, IP business phones and high speed Internet, available on a per seat subscription.

And of course the advantage with it is that being hosted, it’s suitable for enterprises that wish to avoid the overhead cost associated with owning a traditional phone product on premise. Also included with the solution is the Metaswitch CommPortal, a web-based configuration tool, as well as a variety of Aastra SIP phones.

The total package also includes a flexible and scalable system to support seasonal changes, multi-tenancy to allow individual organization configurations for different business practices and ease of administration, allowing each user to administer individual voice mail, call routing options.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Rich Steeves

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