TechSci Research has unveiled its latest report, “India VoIP Market Forecast and Opportunities, 2017”. With the execution of the National Telecom Policy 2012, several key alterations for voice over Internet telephony, or VoIP, will be carried out in India. In the next few years, an increasing number of users, especially in India, are expected to subscribe to VoIP services. According to TechSci Research, VoIP subscribers in India are expected to increase by 300 percent in the next five years.
In the last century, Voice over Internet with its extraordinary features and offerings was considered one of the next-generation technologies. Users, particularly businesses, across the globe have benefitted from VoIP, which has reduced their communication expenditures considerably. VoIP is also used by BPOs for their everyday operations. VoIP, however, still has to carve a niche on the personal front. Currently, only Skype (News - Alert) and similar platforms are used by households globally. VoIP service providers have a huge scope of growth in the Asia Pacific region, where most of the ITES and IT organizations are located.
In a statement, Karan Chechi, Research Director, TechSci Research said, “The number of Indian VoIP subscribers is expected to touch 65.7 Million by 2017 on the sidelines of growing internet penetration, migration within and outside Indian subcontinent.”
The Government of India has now permitted complete utilization of VoIP by executing the National Telecom Policy. The Indian VoIP market, still in its budding stage, only has corporate houses and small and medium enterprises, or SMEs, as customers. VoIP services will now be targeted toward residential users and mobile users. As VoIP will now be allowed for making calls to a mobile phone, competition for the Indian telecom industry is bound to increase.
Mr. Chechi said, “The approval is good news for Reliance Industries as the company can now work over VoIP services with pan-India 4G licenses. RIL will now offer 4G data and voice services to customers who seek large data plans in India. The company does not have to acquire an existing telecom operator to take a lead in the industry with the latest changes. The company can now offer affordable service to consumers with pan-India licenses.”
Edited by Brooke Neuman