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Hosted VoIP a Hot Ticket

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TMCnews Featured Article


January 10, 2007

Hosted VoIP a Hot Ticket

By Cindy Waxer, TMCnet Contributing Editor


With promises of headache-free maintenance, reduced costs, and minimal customer participation, it’s no wonder hosted VoIP telephony is winning favor among growing businesses. The statistics speak for themselves. According to research firm In-Stat (News - Alert), hosted VoIP telephony has experienced another year of steady growth, as the small business market continues to be the sweet spot with most deployments in the 20-to-50 seat range. Hosted VoIP will continue to experience dynamic growth over the next few years, with projected revenues exceeding $2 billion by 2010, the high-tech market research firm says.
 
“As business managers assess their resident ability to deploy and manage enterprise-like VoIP services, many are finding themselves lacking the capital and expertise required,” says David Lemelin, In-Stat analyst. “As a result, hosted VoIP solutions are becoming more attractive.”
 
Recent research by In-Stat also indicates that U.S. hosted VoIP seats in service will continue to grow steadily to over 3 million in 2010, up from 373,000 in 2006. Cost savings remains the primary attraction to hosted VoIP solutions, but the value associated with business-grade solutions is resonating more strongly among businesses that are willing to pay for them. And multi-location businesses and those with mobile or distributed employees are most attracted to hosted VoIP solutions.
 
The research, “Hosted VoIP: Steady Growth, But Will the Boom Come?” discusses factors driving adoption of hosted solutions, including mobility convergence and the integration of features and business processes. Differences in service provider perspectives, sales channel strategies, and approach to the market are also reviewed. A 2005-to-2010 forecast for U.S. hosted VoIP seats in service, and revenue for hosted VoIP solutions is included, as well as a 2005-to-2010 worldwide seats in service forecast.
 
VoIP for SMB Workshop
Small and medium-sized businesses are increasingly looking to VoIP to help save on telecommunications expenses as well as gain access to a wealth of new and exciting applications that are designed to help them grow their business and help their employees become more productive. If you’re still waiting to learn about the benefits of VoIP for the SMB, don’t delay. Come to INTERNET TELEPHONY Conference & EXPO EAST, January 23–26, 2007 to learn all your need to know to take advantage of the latest in telecommunications. See you in sunny Ft. Lauderdale!
 
Cindy Waxer is a Toronto-based freelance journalist specializing in business and technology. She has written for publications including TIME, Fortune Small Business, Business 2.0, Computerworld, Canadian Business, and Workforce Management. To see more of her articles, please visit Cindy Waxer’s columnist page.
 
 







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