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Why Quality Voice Isn't Enough to Secure Mobile VoIP Revenue

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February 10, 2014

Why Quality Voice Isn't Enough to Secure Mobile VoIP Revenue

By Susan J. Campbell, TMCnet Contributing Editor

Voice was once a great revenue stream for mobile operators everywhere. Consumers and professionals wanted to stay connected regardless of location and they were willing to pay a premium for the convenience. While live calls from any location can still take place, the availability of mobile VoIP has changed the business model in terms of revenue generation and providers now have to include value added services if they hope to remain competitive.

Yes, the mobile operator needs to include data, text messaging and access to apps to complete the experience for all users. But these features are now considered a given, something no phone should enter the market without. Instead, the real value added is in the services providers can extend that set them apart from the competition.

REVE Systems, a mobile VoIP operator offers a turnkey solution for those who want to get in on the provider side and start building new revenue streams.

The understands the challenges that exist in a capitalistic market where too many variables can dictate the success of a venture. Having some control over these variables can help drive better success. To that end, the company launched its iTel VAS for service providers, helping them serve their customers better and enable the return of higher revenue streams. Let’s take a look at a few of the value added services the company extends and how they might bring new revenue opportunities for your environment.

Astrology Live is one of the value added services that allows mobile VoIP customers to interact directly with Astrologers possessing in-depth knowledge on the subject matter. Callers can learn their fortune and understand what the stars have for them in these important conversations. Experts offer insight into relationships, property, marriages, businesses and careers. Activities follow Astrological practices.

Friend Chat provides customers with a new way to make friends. Life gets a little more interesting when users are connected with new people. In these interactions, they can share everyday experiences, jokes, thoughts and other cultural interactions to remove the monotony from the day. Customers simply dial a short code to access this service and multiple languages are available.

The point for any company hoping to stake their claim in the mobile VoIP market is that simply offering access to this voice technology isn’t enough to be competitive. Today’s providers have to be able to expand services to deliver more value than the next competitor. When these initiatives are paired with great quality calls, you’re more likely to have a customer for life.

Edited by Stefania Viscusi

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