IVR System: What an Adjunct Rating Solution Can Do for You
February 24, 2012
By Juliana Kenny, TMCnet Managing Editor
The question of managing mobile operating costs is a hot button topic these days, particularly as billing, rating, and CRM platforms continue to drive mobile operators’ total cost of ownership higher.
Everyone wants to reduce operational costs and time-to-market for new services while continuing to provide innovative services and creative pricing and marketing campaigns, yet without the proper approach to rating, this enviable goal is a bit out of reach.
As a provider of IVR and billing services, Interact noted recently that mobile operators who are not able to deploy an entire rating engine replacement strategy might want to explore implementing an adjunct rating system which would integrate advanced rating structures.
An adjunct rating system would help introduce the new services with speed while reducing total cost of ownership for the mobile operator.
The benefit of integrated IVR systems too allows users to pay on-the-go, the modus operandi of the mobile operator.
All this can be done without messing with a mobile operator’s existing infrastructure investment. By integrating with existing billing platforms quickly with minimal cost and low risk, an adjunct rating system can be implemented to enable users to launch and charge for new creative services.
Interact is hosting a webinar in the coming weeks to discuss more about how to implement an adjunct rating solution for your business. Check out more about it here.
Edited by Amanda Ciccatelli