Datatel Communications Unveils New Set of Telephone IVR Payment Solutions for Utility Companies
June 15, 2012
By Meenakshi Shankar
, TMCnet Contributor
IVR is growing and creating new levels of efficiency with innovative features that enhance businesses. Catching the trend, Datatel Communications, a company that delivers a complete suite of IVR Telephone Payment solutions in the cloud, announced a new suite of telephone IVR payment solutions for utility companies that support both credit card and ACH payments.
The company claims that its new telephone IVR payment modules for utilities companies can offer more flexibility and help achieve quick and cost effective implementation. Utility companies can extend 24/7 bill payments to their customers using a credit card or checking account, while minimizing the company’s efforts and cost of achieving PCI (News - Alert) compliance.
“Utility companies can significantly reduce costs and time of implementation by employing IVR credit card processing templates designed for their specific for their industry. Industry specific templates, means faster and less expensive implementations,” Barnard Crespi, co-chief executive officer of Datatel, said in a press release.
“Developing relationships with software providers in the utilities space, helps us deliver better, faster services to our clients,” Crespi added.
As part of its commitment to deliver industry specific solutions, Datatel is working with billing and account management software providers to create tighter integration, which will help utility companies implement real-time telephone payments with minimal effort, and achieve significant cost reductions.
For over 16 years, Datatel has helped businesses and organizations successfully execute their IVR projects, by delivering superior know-how, hosting and support services. Datatel's Interactive Voice Response (IVR) Credit Card Payment Gateway (News - Alert) helps business and organizations automate the processing of credit card payments for products and services over the telephone 24/7, while meeting the Payment Card Industry (PCI) security requirements.
The introduction of new payment gateway choices for the company’s customers will let them continue the use of their existing merchant accounts, while bringing down implementation costs and allowing faster time to market when implementing IVR payments for all their products and services, reported TMCnet recently.
Edited by Brooke Neuman