Intelliverse Intros New Partner Program
September 17, 2012
By Mini Swamy
, TMCnet Contributor
Intelliverse (News - Alert), a provider of cloud communications and automation solutions, is rearing to do business again after a hiatus. During the break, it concentrated on enhancing its products and services and states that it is now ready with a new partner program for independent sales reps, systems integrators and value added resellers.
The company offers communications solutions, including ACD, IVR, IP telephony, messaging, unified communications and reporting & analytics. Intelliverse is one of the few providers that offers a complete, cloud-based platform that integrates IVR, ACD and IP telephony options in one solution.
To give the new program launch extra zing, the company is offering a “Quick Start” for partners by rewarding them with a bonus compensation for all services sold in 2012.
"We are excited to be back in the Channel," said Frank Paterno (News - Alert), vice president of marketing at Intelliverse, in a statement. "We took a few years off to concentrate on technology upgrades and product expansion but many partners will recognize us from our previous work here. I encourage everyone to come see what's new with us and our Partner Program."
With the new partner program, the channel will have access to a strong and complete solution for business communications, which includes interactive voice response applications, automatic call distribution and unified communications services in addition to the typical VoIP offering.
The new partner program is structured so that it is flexible for all kinds of business. Partners have the option to choose between selling Intelliverse-branded services and the private label offering
In case partners choose to sell the Intelliverse-branded services, they will be automatically supported by the Intelliverse open network, which supports all services. This consolidated platform allows partners to provide customized solutions but still keep support costs low.
However, if they decide to opt for a private-label offering, partners can decide the level and extent of support they want.
Intelliverse's experienced channel team helps independent sales reps build a robust online portal and provides an aggressive commissions structure, ensures nationwide availability and a dedicated support team.
It also helps value added resellers expand markets easily, enhance their image with superior cloud-based products that can be branded and marketed as their own, while system integrators can leverage Intelliverse's technology and create new solutions for the market.
CrowdSurge, an online independent ticketing company, is working with NewVoiceMedia (News - Alert), a provider of cloud call center solutions, to quickly deploy a system to manage increases in call volumes and enhance the customer calling experience. Each call is intelligently handled with intuitive IVR messaging and efficient call routing helping to connect customers with the right agents.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Rachel Ramsey