June 28, 2011
Knowledge Management Tools Play Important Role in Information Sharing
TMCnet Contributing Editor
A business needs to be a well-oiled machine. Every component of the organization should be consistent in its ability to access and understand the knowledge that makes it tick. By using a Triple Creek knowledge management tool instead of a simple project management tool, employees will be able to share information throughout the entire organization.
As captured in this recent GigaOm piece there are three key points in choosing a system to orchestrate knowledge management for any company. For one, using any of these tools should not be difficult for employees. If the system is complex, no one will bother learning how it works. Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
With that, specialized knowledge is organized individually and need to be treated as such. For most industries, the setup for technical aspects can be crucial. Companies that lack a specific technology department, a knowledge management tool is the difference between basic software and a user-specific system.
The process for choosing such a knowledge management system is often difficult. There are many options so keeping main factors critical in a business’s success in mind is important. From one angle, employees with the ability to add information to a shared database and building a carefully created and approved set of knowledge portals could work. Each system can be set up to compliment tools already in use by a company.
The Association for Unmanned Vehicle Systems International uses a version of the Presto knowledge management application called AssociatioNet. This particular system allows AUVSI to provide additional benefits to its members by improving productivity, lowering costs of ownership, driving flexibility and ensuring rapid deployment.
Vice President of AUVSI, Angela Carr, told Triple Creek that the association wants to be the preferred resource for information seekers like researchers, academia, scientists and the media. Using AssociatioNet, Carr advised her organization has been able to keep up with its mission of being the focal point for information and updates on the unmanned systems global community. For AUVSI, the chosen system allows them the ability to streamline the information gathering process and link the abundance of information with individual member data.
For the URS Corporation, making a choice in knowledge management providers was all about understanding the unique qualities of the company. Using a knowledge management system with the capability of pairing URS’ highly specialized talent and the immediate learning needs of others allows it to seamlessly provide a wide range of services.
Ken Carroll, URS’ mentoring network administrator, has thoroughly enjoyed the learning possibilities in classroom where employees are experiences the follow through of knowledge management. They are not only gathering the information, but understanding how to execute those key concepts. Peer groups are established within the classroom events which expedites the learning process. Carroll feels the partnership with Triple Creek is a competitive advantage for URS.