Companies looking to save money on their telephony bills have one more solution that has been tested and tried. This week, Matrix Comsex’s integration team has completed interoperability testing for the TELTRAC Call Management System from Interpacific Data Management. Now business can take advantage of the solution for its variety of features, including the cost-saving capabilities of least cost routing.
The use of the Interpac CAS tool within the Matrix ETERNITY IP phone systems will allow organizations to keep track of calls placed or received. ETERNITY’s IP-PBX (News - Alert) offering combines trunks for a variety of networks, from analog to digital to GSM. This gives it a wide range of cost-saving features, not limited to least cost routing. It also provides mobile network support, call budgeting, automatic callback and more. The system boasts a buffer memory of 12,000 calls for call logs, which users can print out for their own records if necessary.
Ruchi Talati, product manager of enterprise phone systems for Matrix Comsec, commented on the features in a press release, saying, “In response to the need of modern businesses for more call controlling and management tools, Matrix identified the need of integrating ETERNITY with leading Call Accounting Solutions available in the marketplace. We selected Interpac for its excellent performance and reach in Asia Pacific as well as for its comprehensive solution for cost accounting.”
He went on to emphasize the further benefits. “With this integration, ETERNITY IP phone system users will get additional call controlling and management flexibilities and will be able to implement cost control policies for personal use, customize cost allocation, detect toll fraud, verify overbilling, record call events and in turn increase employee productivity through resource optimization,” he said.
The combination of technologies should provide for an accurate and easy call accounting solution and will be available to consumers soon.
Edited by Amanda Ciccatelli