Digerati Technologies has announced the expansion of its product portfolio with the addition of an enhanced USA VoIP service.
Thanks to this latest offering, businesses can now reduce calling costs in the USA. In addition, they can also take advantage of Digeratis Only in The Cloud communication services.
The company’s cloud dialer is sold with VoIP minutes of use, so the enhanced USA VoIP product highly complements this application, said Arthur L. Smith, CEO at Digeratis.
“The combination of these two products is what we are all about, combining cloud applications with telephony services for an end-to-end solution that helps small and medium-sized businesses (SMBs) move beyond traditional telephony and into the cloud for their communication services,” he said.
The company’s new product increases the value proposition of its cloud-based applications such as its predictive dialer -- the cloud dialer, which aims to meet the demands of businesses with call center or telesales departments.
Automatically, the solution initiates an outbound call, distinguishes between a live person answer and an answering machine or voicemail system, and then transfers “live” calls to a call center agent.
The cloud-based system increases sales productivity and the products of Digerati’s Only in the Cloud suite are designed to meet the needs of businesses seeking simple, flexible, and cost effective communication solutions while delivering on reliability and performance, according to company officials.
Additionally, the company’s new routing and rating system provides an ability to obtain the lowest cost route for calls in the USA and Canada by local exchange provider.
Digeratis cloud-based services include a fully hosted IP/PBX (News - Alert), VoIP transport, SIP trunking, data storage, and customized VoIP solutions for specialized applications.
Recently, Digerati Technologies announced the launch of a telesales campaign for Verizon (News - Alert) with Beyond Contact Centers.
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Edited by Rich Steeves