VoIP fraud can be a huge problem, and has the potential to cost both business users and regular consumers a substantial amount of money in the right—or possibly wrong, depending on the point of view—circumstances. But TransNexus (News - Alert) is about to step in with a whole new solution to this problem with some extra help in preventing VoIP fraud on the BroadWorks platform, thanks to the newest releases of NexOSS and SDReporter.

The newest versions of NexOSS and SDReporter will add support for the BroadWorks Open Client Interface-Provisioning API, which in turn will allow TransNexus' systems to automatically block unauthorized calls, or even change the calling plan for any user already configured in BroadWorks. TransNexus can even step in to use CDR files or RADIUS accounting records to add to the functionality, as well as offering customizable trigger alerts, using IP address, UserID or GroupID as the basis for setting off an alert. This is especially valuable for customers with dynamic IP addresses that may not be so easy to spot by just IP address.

What's more, TransNexus is also bringing out an array of new fraud detection features on top of the customizable alert structure to augment some earlier releases. This features things like fraud scoring systems that allow users to simplify the triggering process with just a dial code. This allows users to have calls come in and go to high-fraud destinations, but at the same time, minimize the exposure to potential fraud as much as possible. Moreover, there's also a fraud blacklist, which allows for call blocking both to and from numbers that have previously been found to be fraudulent. Blacklists that already are populated with numbers can be found from places like the GSM Fraud Forum or the Communications Fraud Control Association.

Given that BroadSoft (News - Alert) is one of the biggest providers of VoIP service on the planet—it counts over 500 different global communication service providers as clients—complete with a five-nines (99.999 percent) uptime rating, it's clear that this is where a lot of fraud would go. After all, why bother trying to defraud a system no one's using? It's like trying to rob an empty bank. That means a lot of fraudsters will be drawn to this service, and that means enhanced defensive tools will be extremely useful, and extremely well-received.

TransNexus' solution set, which offers a wide degree of customization options, should go a long way in providing the kind of protection that users need while still allowing the level of service to actually go in and come out that users want. Scalability is important in just about any operation, and VoIP fraud protection is no different.