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Speakeasy, World Telecom Group Describe Master Agent Value

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Speakeasy, World Telecom Group Describe Master Agent Value

December 09, 2010

  By Susan J. Campbell, TMCnet Contributing Editor

World Telecom Group (News - Alert), like TBI, is a master agent providing service to agent partners.

But World Telecom Group’s (WTG’s) company officials tout their “diverse portfolios in the industry,” including local, long-distance, data, Internet, wireless, and associated equipment.

WTG agents “are not bound to commitments or quotas, and PartnerEdge, the leading edge sales process software, enables complete automation of the sales process,” company officials stress, claiming that WTG is “100 percent partner driven and pays top commissions in the industry.”

Vince Bradley, president and CEO, World Telecom Group, recently commented on one of his company’s partnerships. “Speakeasy (News - Alert) has demonstrated great dedication to building a master agent program and that says a lot to us. Also, their free Business VoIP training program is a real differentiator. Many of our agents attended this fall, and they found it to be among the best training they had received.”

WTG needs providers who understand the needs of a master agent, Bradley said, explaining that their primary goal is to help their partner agents build their businesses by being more equipped: “Because of growing consumer awareness, Voice over IP is of exponential importance to WTG,” and he noted that the company has been working for two years to build “a complete portfolio of VoIP products while encouraging agent and customer adoption of the technology.”

Bradley outlined what he sees as the value to both consultants and customers.

For consultants, when it comes to VoIP, “WTG works to educate agents so they can educate their customers to make an investment in the future. So far, WTG agents from six cities attended Speakeasy’s Business VoIP Training (News - Alert) and Certification program.”

WTG’s Jacy Shillan noted that “Many of our agents want to make the leap. They know their customers are demanding various forms of VoIP.”

Speakeasy training and certification events are designed to cover VoIP selling skills, and the Speakeasy network, as well as installation and configuration of IP phones and routers.

And for value to customers, when faced with deciding whether to upgrade an old PBX (News - Alert) or order new service at a new facility, “businesses are asking, ‘What’s the future?’” Bradley said. “VoIP is a way to upgrade technology. It’s also a cost-saving measure, despite potential investment.”

With a full range of options, including the no-startup-costs ONE plan, Speakeasy simplifies VoIP for small businesses, according to Speakeasy officials.

Susan J. Campbell is a contributing editor for TMCnet and has also written for To read more of Susan’s articles, please visit her columnist page.

Edited by Erin Monda
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