Master Agent Featured Articles

The Work of a Master Agent is Improving Because of Advancing Technology

July 31, 2012

By Susan J. Campbell, TMCnet Contributing Editor

GeoQuote is just one of the technologies playing a key role in effectively improving the master agent concept. Moving forward, Telarus' (News - Alert) ability to create a user-friendly program that gives quality results based on the unique needs of the customer is monumental.

Most master agent programs only give you two, maybe three or four quotes from their favorite carriers. However, Telarus master agents give users 40 quotes to ensure the most promising offerings available. This Telarus video examines the ins and outs of GeoQuote and why it’s a powerful tool for the master agent.

After a master agent is logged in, quotes are given in real-time and based on the exact needs of the customer, not the master agent’s preferred dealers. Add this capability with the fact that there are five location options for GeoQuotes including: high-speed Internet access, integrated access for voice like VoIP and SIP, data which means MPLS or multi-sites, voice, networks and network services like firewalls, and you have a powerful solution.

The best part is master agent results are available in only a few seconds. Users are able to instantly see everything they need to run their business. The results page will display all similar carrier offerings, identify the MRC that customers will pay, and calculate the exact commission in dollars and cents. Also included are quote details and how many static IPs are available, as well as customers needing Web hosting services.

While all of these results features are great, the biggest perk is certainly the ability to process paperwork using a simple “paperwork” button. Promotion pricing is yet another great feature offered in Telarus' GeoQuote. This will ensure that these master agents will never get undercut by a price rep again. The company also offers a promotions button that can display all promotional offers other carriers have to ensure you are offering the best possible deal for customers.

When it comes to those high-end Ethernet users, Telarus has a “fiber” icon that gives users a Google (News

- Alert)-powered Google Maps options. The pins highlight the various levels of lit buildings to service customers. It even allows you to see which companies relate to various routes of Ethernet routes for customers.

To get a more detailed view, there is always the option to zoom in and see Ethernet routes at the street level. This can ensure a business' Ethernet availability is on the same side of the street for accurate availability. This kind of detail lends greater value to the solution and secures stronger positioning for the master agent seeking to close the deal.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Jamie Epstein

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The Work of a Master Agent is Improving Because of Advancing Technology

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