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Master Agent CNSG, DukeNet Communications Form Partnership

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Master Agent CNSG, DukeNet Communications Form Partnership

September 18, 2012

  By Jamie Epstein, TMCnet Web Editor

North Carolina-based DukeNet Communications develops and manages fiber optic communications systems in the southeastern United States, controlling over 7,000 miles of cable in total. The company has been extremely busy lately in unveiling a brand new channel program as well as teaming with master agent Converged Network Services Group (CNSG).

The indirect channel program will enable national and regional master agents, value added resellers (VARs), system integrators, and consultants to benefit from selling DukeNet’s optical and Ethernet services to midmarket and large enterprise customers in the southeast region.

And by collaborating with CNSG, the company will be able to expand its footprint significantly by gaining access to a wide array of prospective customers situated within the DukeNet service area.

“CNSG is extremely excited to be the first master agent in DukeNet’s channel partner program," Matt Harty, president and CEO of CNSG, said in a statement. “DukeNet has very strong brand recognition in the Southeast with a great reputation for their products and customer service. With over 7,000 fiber route miles in key Southeast markets coupled with a very dense high capacity fiber network, we can now give our agent partners another viable alternative to service their enterprise customers."

The term master agent refers to a group of individuals that sell telecommunication services for service carriers. These agents have many responsibilities in the sales process including managing partners, or subagents, who sell a specific carrier’s products, back-office support, experienced consultation and product training.

When a customer is seeking Internet, data, local, long distance, mobility, managed services or phone systems, it is the job of a master agent to bring them the most cost-effective solutions currently on the market that will meet their individual business needs.

“Over the last 14 years, DukeNet has primarily been a carrier’s carrier providing wholesale transport and last mile solutions to our customers," added Mike Prendergast, DukeNet senior vice president of Sales and Marketing. “Within the last three years, DukeNet has expanded its fiber network in response to the increased demand in deploying fiber to the tower with our national mobile operator partners. In order to take advantage of the fiber infrastructure and density of our network, launching the channel partner program is a natural extension of our success in the carrier space. We believe our best-in-class Ethernet and fiber-based products and services will give agents, VARs and integrators new choices and solutions for their customers here in the Southeast."

Telarus is another major master agent in the telecom space who has also had its hand sfull lately and has successfully signed a deal with Charter Communications (News - Alert) that will enable it to sell the company’s broadband voice, video, and fiber optic solutions ranging from small to medium-sized organizations all the way to enterprises.

To find out more about Telarus (News - Alert) Inc., visit the company at ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) is the world’s premier IP communications event. Visit Telarus Inc. in booth # 832. For more information on ITEXPO West 2012, click here.

Edited by Amanda Ciccatelli
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