In the world of master agents, Telarus (News - Alert) stands ahead of the pack for many reasons including the fact that it didn’t start off like other companies in the telecommunications vertical. Due to the fact that the company isn’t based upon a telecom background, this affects how the company approaches things.
Looking back at its initial stages as a business, Adam Edwards and Patrick Oborn joined together because they wanted to “do something different with their lives” and the twosome saw the residual income that can be gained after distributing telecom services for Cognigen Networks. It was then that they realized the perfect niche for them would be to leverage the principles of SEO, price automation and streamlined sales and bring it directly to commercial telecom.
When analyzing what makes the master agent so successful, according to Adam Edwards, president and co-founder of Telarus, “It goes from our partner relationships which we are very open with as we try to create a community feel, all the way to our supplier relationships. We don’t view them as an advisory relationship instead we view them as peers which makes us different.”
When deciding to partner with this master agent, you can expect an experience unlike any other. In fact, partners trying to sell low-end products and transactional products will be surprised with the rapid price quotes they receive due to GeoQuote. This next generation platform is touted as a price quote tool that can accurately quote transaction products offered to business by carriers, including products like data T1, PRI, Ethernet over copper, cable Internet/voice/TV and more. It was only back in that GeoQuote reached the 1,000,000th real-time quotes milestone – a pretty impressive feat indeed.
“We have invested heavily in GeoQuote, we have invested in our patent and that technology to really help our partners not work away from sales. Typically in telecom if the sales is too small, you have to walk away because the process is just too labor intensive. On the high end, we have a huge new group of support people who can fully back the larger deals. Wheather its small or high end, partners that source through us can expect a seamless, quick and professional experience,” added Patrick Oborn, vice president of marketing as well as the other co-founder of Telarus.
The master agency continuously entices VARs to sell its core telecom services. With the added bonus of placing each VAR that is referred to a Telarus agent partner into the one-of-a-kind VAR Network management system, it is easy to assign dozens of VARs to a single agent, pay those VARs directly on behalf of the agent and provide both parties access to the CRM records of the accounts on which they are jointly engaged.
With the ability to keep driving business through its robust portfolio, the company’s customer relationship management system outweighs other in the market. Further, Telarus is highly personable, and instead of attempting to push carriers down your throat, it instead is seeking to partner with you and find out exactly what need to enable businesses to continue to expand.
David Burgeson, Time Warner (News - Alert) Cable Business Class representative, stated, “When you work with Telarus people and their employees, they seem to get it. The organization has a sense of urgency and a high level of care of customers that enables it to resolve problems before they even happen or as soon as they happen. Their true focus on customers is a big differentiator between Telarus and everyone else.”
To find out more about Telarus, visit the company at ITEXPO Miami 2013. Taking place Jan. 29- Feb 1, in Miami, Florida, be sure to visit Telarus in booth # 1023. For more information on ITEXPO (News - Alert) Miami 2013, click here.
Edited by Allison Boccamazzo