Master Agent Featured Articles

As much as decision makers throughout the corporate environment may know about the cloud, there are still a number of unknowns when it comes to the specifics of the technology, deployment and integration. Interestingly enough, the technologies behind the cloud computing terminology have been around a lot longer than this moniker, yet misconceptions and confusions still exist. 

• The public cloud is the most inexpensive way to procure IT services
•  Baby steps in virtualization are the only way to reach the cloud
• Critical applications do not belong in the cloud
• All cloud security requirements are created equally
• There is only one way to do cloud computing.

These myths are exactly why a master agent can lend considerable value to the organization. When the IT service provider and the master agent work together, they contribute to the creation of a complete unified communications solution. And, as cloud computing services continue to grow, the interdependence between the two will only increase as both sides of the solution demand improved efficiencies, extensive integration and unique customization. 

The master agent serves as the source of the knowledge base for the IT service provider to ensure solutions are right-fitted according to the needs of the organization. The agent will first understand the goals and challenges that exist within the environment and then work in collaboration with all players to develop the right solution. It is a sure win for all involved, delivering on expectations and driving much needed results.