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Master Agent Strength Expands with New Partnership

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Master Agent Strength Expands with New Partnership

September 10, 2014

  By Susan J. Campbell, TMCnet Contributing Editor

In the telecommunications space, there are a number of experts that bring value to the table. The challenge for the decision-maker is in deciding which expert to listen to and which one is simply selling a solution. This is where the master agent lends considerable value. Yes, there is always something to sell, but the options are so extensive that the purchasing company can find exactly what they need to solve their communications challenges.

To that end, the extension of any master agent ecosystem is good news for buyer. For companies seeking access to Digium (News - Alert) solutions, the Asterisk company recently announced the addition of Telecom Consulting Group (TCG) to its Digium Cloud Agent Program. The telecommunications master agency has built a strong reputation in the market with hands on support and quality customer service – both elements that are a must for the master agent to succeed.

With this partnership, TCG will provide its agents the opportunity to expand their portfolios to include the Switchvox Cloud Unified Communications (News - Alert) (UC) phone system while also maximizing commissions. The Switchvox Cloud is designed to be an affordably priced UC solution with extensive features so as to remove the complexity of deploying the advanced phone system.

"We are honored and privileged to be part of the new Digium Cloud Agent Program," said Alan Mushlin, Partner at TCG, in a press release. "Over the last two years we have seen the requirement for cloud hosted services grow dramatically. We look forward to supporting Digium's customers and channel partners.

“Over the past 25 years, TCG has grown to become one of the largest master agencies in the country, supporting over 650 subagents. TCG has a solid core of agents that entrust their livelihoods to us. The thing we are most proud of is our reputation of being honest and always doing the right thing for our agents and employees," Mushlin added.

Digium will certainly benefit from this partnership as its products will be offered across various channels where competing products may have dominated in the past. While the master agent is trained to extend options based on real-world environments and not just trending fads in technology, the extension of proven solutions from a variety of providers is essential to making the right choice. As such, the true winners in this situation are the customers benefiting from additional options.

Telarus (News - Alert) has built a leading reputation in the master agent space by extending solutions to clients that need a consultative approach to staying connected. Through trusted partnerships and proven integrations, Telarus continues to exceed expectations and set the standard in the master agent space.

Edited by Rory J. Thompson
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