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Lessons on Overcoming Challenges from a Master Agent

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Lessons on Overcoming Challenges from a Master Agent

October 22, 2014

  By Susan J. Campbell, TMCnet Contributing Editor

Have you ever taken on a crazy challenge? Perhaps you set out to overcome a fear, tackle a complex problem or train for the endurance event of your life. While some would view such a commitment as crazy, you might view the ability to overcome the challenge as a great accomplishment worthy of documentation.

Regardless of the challenge or the task, there are always lessons to be learned in the accomplishment. A recent blog post by master agent Telarus (News - Alert) demonstrates this well as the company’s CIO recounts his participation in the Wasatch 100-Mile Endurance Race. It’s a story of determination, mental challenges, training, planning, logistics and plain old-fashioned crazy. Check out the story here as his recap and pictures are worth a few minutes out of your day.

The point to the story is not the race itself, of course, but how he emerged after he overcame this challenge. There were lessons to be learned that can be applied across multiple platforms of activities, business environments and even life. Let’s take a look at what he shared and why it matters in the master agent world.

Lesson 1: Luck is hard work's shadow

It’s easy to always associate success with luck. While there is always luck involved somewhere, there’s also hard work and persistence. Individuals who get lucky also tend to put in the hard work, whether you’re always witnessing the activity or not. The master agent can’t rely on luck and neither can you when it comes to business decisions. The hope is that the luck will follow the hard work all the way to success.

Lesson 2: Yesterday's accomplishments mean squat today

It’s fun to celebrate those big wins, but the momentum only lasts so long. Past accomplishments often offers lessons to be learned, but they can’t be the only thing that drives success tomorrow. Experience is a good thing, but being your best in the moment is what matters for that day.

Lesson 3: Importance of building your team and giving them clear objectives

When faced with a hard challenge, the opportunity to overcome it is even sweeter when the right team is at your back. It’s important to know who should be filling what position, giving them clear expectations. Always err on the side of too much information as potential is lost when lack of direction is in place. When the whole team is clearly focused on the same goal, everyone gets to enjoy the win.

Lesson 4: You really can do anything you put your mind to

The important point here is to train the mind on where you want to go; the road will look hard, the challenge will seem too difficult to overcome. If you’re mentally convinced you can accomplish something, the body will figure out a way to make it happen. This kind of perseverance in the corporate environment means the master agent can deliver the value you expect, regardless of the challenges to overcome.

Lesson 5: Be known for something

Your business has a name, a tagline, a brand – but what do customers associate with that brand? Your name and your logo are not who you are; instead they represent what the audience believes about you. If you haven’t set out to associate that brand with clear values, the audience will do it for you. Control that outcome and focus on differentiators. Keep in mind that “our customers are our first priority” or “we operate with integrity” are not differentiators – the market as a whole expects these things from every business. What will you do that stands out?

Whether you’re ready to tackle a 100-mile race, figure out a client challenge or step into a new market, these lessons can help you stay focused on the outcome and produce the results you want. 

Edited by Rory J. Thompson
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