Master Agent Featured Articles

Finding the right ICT (information and communications technology) solution for your company might seem like a simple task, but most organizations soon find out it can quickly get complicated. With so many options available in the marketplace, as well as the many different requirements a business needs, it is more important than ever to have a service provider that is able to integrate everything together to avoid compatibility issues that can bring everything to halt.

 As a master agent, Telarus provides solutions from global telecommunication carriers and delivers the services with its patented research technology to ensure everything works seamlessly. Now, in order to expand its services and ensure it is being delivered properly, Bright House Networks has added Telarus (News - Alert) to be one of its master agents.

As the sixth-largest owner and operator of cable systems in the U.S., Bright House Networks serves around 2.5 million home, SMBs and enterprise customers with a wide range of ICT services, including video, high-speed data, home security, automation and voice services. This includes advanced, fiber-based telecommunication services with cloud-based hosted voice, managed security, and cell backhaul to wireless carriers and industry verticals in the mid-market and carrier segments.

By making Telarus a master agent, Bright House will have an organization that is the first and only company in the carrier channel to be named the top master agent by the members of the Telecom Association (News - Alert) every year since 2009. Solution providers, Value Added Resellers (VARs) and Managed Service Providers (MSPs) know it is not just enough to be a channel partner or Master Agent. Making the right technology available to customers requires an understanding of the current ICT ecosystem and the tools that are needed to navigate them efficiently.

"We are excited to join Bright House Networks Channel Partner (News - Alert) program," said Patrick Oborn, co-founder of Telarus. "Bright House Networks offers industry-leading advanced communications services delivered over an extensive and secure fiber network, as well as top level customer service, and we are thrilled to add them to our portfolio of strategic partners."

Bright House provides comprehensive solutions that are able to address the needs of everyone from startups to large enterprise organizations. The enterprise line of services includes dedicated Internet access; enterprise trunking; Metro Ethernet; managed Wi-Fi, network and security; software as a service (SaaS (News - Alert)), Infrastructure as a service (IaaS); unified communications (UC); hosted voice; and hosted call centers.

"Our Channel Partner program has been extremely successful since we first launched it two years ago, and we are pleased to add Telarus as one of our Master Agents," said Craig Cowden, chief network officer and SVP of Enterprise Solutions at Bright House Networks. "Telarus has a proven track record for innovation, high-quality engineering and top sales agents, and they will make an excellent addition to our program."