Telarus (News - Alert) landed a major honor recently as one of a handful of companies to achieve the million-dollar monthly sales level for offering various AT&T products. With the honor came a Platinum certification and a clear assertion of Telarus' value to the AT&T process.
Telarus' sales momentum in ACC Business (News - Alert) represents quite a growth pattern. ACC Business means complete access to the AT&T global network, along with access to ACC Business' world-class customer service operations. Since ACC Business offers up a range of services, there's a lot of possibility here for an ambitious, tenacious firm like Telarus to deliver value to its own customers.
ACC Business offers not only voice services in local and long distance, but it also offers a slate of Internet protocol (IP), data and cloud-based services. ACC Business can offer synaptic storage as a service (STaaS) which allows for on-demand data storage that can scale readily to any size needed, and can be accessed from any device, making it terrific for mobile operations. It doesn't stop there, however, as it also boasts a switched Ethernet service, Ethernet access to managed Internet services (MIS), a network-based firewall system, and a slate of other options.
ACC Business itself, meanwhile, seems to understand well the value that master agents like Telarus can bring to a business—as evidenced by the sheer amount of services that Telarus managed to move in one month—and offers compensation accordingly. Not only are there competitive rates and commissions described as “attractive” and “timely,” but there are also several useful sales tools on hand, and online order tracking as well. Plus, there's access to a complete customer care team designed to make the customer experience as worthwhile as possible.
That combination illustrates an excellent relationship between the company and its master agents. While Telarus' value to the system is evident—anyone that can sell $1 million in product in the space of a month is generally a major contribution to the bottom line—it's clear that ACC Business is offering equal value to its master agents. Solid support, sound commissions paid promptly...these are the kinds of things that any master agent would prize and makes it that much easier to take a company's line of products to potential sales targets. By realizing this and working accordingly, ACC Business has improved the potential for its master agents to get more of its own product line into other firms' hands without having to run sales operations itself.
Such a system adds value to every part of the equation it touches. The original firm gets more product sold without having to commit its own sales reps to the process, the agent gets a percentage and can use currently-existing product to offer upselling opportunities, and the buyer gets access to a slate of new tools backed up by trusted firms.
Edited by Maurice Nagle