TMCnews Featured Article
August 01, 2011
Mobile Device Management Calculator Helps Determine Cost of Mobility
By Susan J. Campbell, TMCnet Contributing Editor
The mobility of your enterprise relies heavily on the use of mobile devices to ensure your professionals in the field have access to the tools and data they need. At the same time, you need mobile device management to ensure you are keeping your costs within budget and that you can maximize the value of your overall solution.
This calculator from MoibileIron is a robust tool to make your mobile device management processes a little easier. This tool will allow you to determine your current mobility costs, as well as your projected totals over five years. Your totals can change somewhat based on employee attrition and the growth of your enterprise, yet the tool provides accurate information so you can make further assessments.
To fully capture the cost associated with your enterprise mobility, this calculator will ask you to determine not only your number of existing users, but also the average labor rate per hour and the costs associated with the start-up and termination of services. This approach to mobile device management ensures you take all elements into account to gain a true picture of actual costs and potential savings opportunities.
This useful tool will also ensure that your approach to mobile device management includes a total assessment of the costs associated with IT actions and operations. Security policies must be set, patch management delivered and antivirus applications activated. These actions take time from your IT management and must be associated with a cost.
Actions and incidents on the side of the user must also be fully monitored in mobile device management. Perhaps your users have a habit of losing devices or breaking their phones. There may also be non-supported devices or applications accessing your network, which requires time and attention from your IT department. Additionally, users also need to access the help desk when a problem occurs. These actions also generate a cost and should be considered within your mobile device management approach.
Finally, telecom usage is also an important consideration in mobile device management. Your users may have roaming charges, or perhaps they used more minutes than allotted in their plan. Charged calls are also sometimes necessary to complete a task or gain information. All of these things can contribute to a higher cost associated with your enterprise mobility.
When you get a firm handle on all elements that are contributing to the cost of your enterprise mobility, you can develop a mobile device management plan that reduces those costs and ensures an optimal experience for all your users.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Jamie Epstein