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Mobile Device Management Provider MobileIron Offers a Highly Scalable Solution


TMCnews Featured Article

October 07, 2011

Mobile Device Management Provider MobileIron Offers a Highly Scalable Solution

By Jamie Epstein, TMCnet Web Editor

Headquartered in Mountain View, Calif., MobileIron provides a solution that can integrate data-driven smart mobile device management with real-time wireless cost control. MobileIron's VSP enables companies to easily manage device operations through the use of Advanced Management, cuts costs through eliminating bill shock, usually caused by international roaming—all while enhancing the overall user experience.

For companies looking for a secure mobile device management solution, scalability is a key factor. Luckily for customers, this company offers highly scalable enrollment options for managing mobile devices. According to a white paper entitled, “7 Steps to Enable iPhones at Scale in the Enterprise”, the MobileIron Virtual Smartphone Platform comprises both a local authentication store and the ability to connect to LDAP for directory and authentication purposes for rapid enterprise deployment.

MobileIron’s mobile device management solution portfolio is extremely scalable to large installations. One recent example has a 100,00 person apparel organization allowing employees to use a company-owned iPod Touch device with each of the company’s 1,000+ store managers having unlimited email and inventory apps access during their shifts. What led this company to select MobileIron you ask? Carrier ad analyst recommendations as well as customer references pointed to MobileIron for its multi-OS robust functionality and highly smooth Apple (News - Alert) MDM implementation. Through using MobileIron VSP, the enterprise was able to completely eliminate the need to update hundreds of mobile devices manually after making changes to back-end systems, perform multiple levels of compliance checks and alert security personnel and other staff about compliance and inventory issues.

With MobileIron, IT and security administrators simply select by group or individual user what rights should be assigned, including the ability to enroll phones. To empower end users, company administrators can enable the My Phone (News - Alert)@Work employee portal for smart device management to track, lock or fully wipe a device and even choose to enroll a new phone or tablet. Users only are required to give their phone number, operator and phone type to enroll. The user is then automatically sent a web link through APNS, C2DM, or SMS as the first step within the registration process. The process then allows users to download the native MyPhone@Work app from Apple’s App Store, enter a one-time passcode which they receive through email and begin the automated provisioning process.

Not all users will take the appropriate steps needed or in some situations that IT may want to control the process. MobileIron Admin Portal allows IT to enroll phones for end users, either on a one-on-one basis or by importing information for multiple users and phones at the same time, the paper stated.

Many IT and security administrators choose MobileIron to take advantage of Active Directory/LDAP automation, both features that many other mobile device management providers do not offer. The company’s user guide states in regards to managing local users for the System Manager that the program has a separate user database from the Smartphone Manager, allowing for a flexible solution that allows for users that are created when installing the Virtual Smartphone Platform to be entered as a separate user in each database.

In conclusion, if an organization requires a highly scalable mobile device management solution, look no farther than MobileIron.

Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Chris DiMarco

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