TMCnews Featured Article
October 15, 2012
Mobile Device Management in the Enterprise - Are You on Top of Mobility?
By Susan J. Campbell, TMCnet Contributing Editor
Despite the obvious advantages of mobile device management, as many as 80 percent of mobile device users aren’t aware of the value mobile device management can bring. A survey, carried out by CDW (News - Alert), a provider of technology solutions for business, education, healthcare and government, found that of the 750 mobile device users and IT professionals in the U.S., most aren’t knowledgeable of what mobile device management can do for them.
This recent Computer World report recounted the survey, showing that nearly 70 percent of IT managers were oblivious to the various mobile device management software solutions on the market. The small business owners that do use mobile device management reveal almost conclusively that despite the various security challenges they have to go through, the management options make their businesses processes run more smoothly.
Furthermore, around 75 percent said that since they took on a mobile device management program, the solution has become critical in their day-to-day operations. In fact, almost as many said they would likely fall behind their competition if they were to lose their mobile device management solutions.
Perhaps the biggest gain companies see in utilizing mobile device management is in communications upgrades. More than half of those who responded in CDW’s survey said the communications improvements were best demonstrated between those in the field and employees in the office. Around 30-plus percent of respondents said the technology behind the mobile device management solutions streamlined their business processes.
Mobile device management is becoming increasingly popular in the workplace because nearly 90 percent of employees bring their own devices to work. While tablets aren’t as prevalent as smartphones, IT managers expect tablet use in the workplace to increase by more than 100 percent over the next couple of years.
Smartphone use doesn’t have much room to grow, but the same managers believe it too will see a boost in the next couple of years, perhaps as much as 30 percent more growth. As new models with new capabilities continue to hit the market, vendors may also find new positioning for their devices that could open up new opportunities.
IT managers know they’re not taking full advantage of all that mobile device management has to offer. While mobile devices are becoming the preferred method for staying “plugged in,” not even 30 percent of current company’s websites are mobile-user friendly.
While it’s obvious that mobile device management has a place in the office, not everyone is taking advantage. But as more attention is spread to the solutions offered in mobile device management, it’s likely that companies will begin adopting it at a growing rate.
Edited by Jamie Epstein