2012 will see an increase in mobile unified communications (UC) as BYOD (bring your own device) and mobilized workforce increases, market intelligence from Mobile Workforce Strategies says.
In UC, the increase of use in devices such as smartphones, laptops and tablets make it easier for the workforce to tap into the many benefits of mobile unified communications.
"Now that one out of every three workers in the global workforce is mobile, any communications solution without mobile at its core neglects real business requirements," said Gina Luk, senior analyst of Mobile Workforce Strategies and author of this report.
D2 Technologies is a big player in the mobile UC space. Their mCUE converged communications for Android (News - Alert). mCUE is a client that supports mobile UC through 4G IMS, SIP and smartphones, including tablets, IP media phones and connected TVs/STBs.
The BYOD business model and its attractiveness to employees provides a competitive advantage over others in the industry. BYOD can help to attract and retain top performers who seek work flexibility, and often put in time outside of traditional work hours. Having the right mobile UC solution will enable the workforce to better use mobile devices without it having to be a luxury.
"Except for road warriors and call center workers, Unified Communications (News - Alert) has long been considered a bit of a luxury for workers in most organizations. Mobile UC will become a necessity for many more workers across enterprises in response to the growing needs of the more than 500 million smartphone and tablet business users in 2012. Corporate IT and mobile operators should proactively deliver flexible, cost-effective solutions with compelling user experiences, rather than wait for calls for help from business users," added Mark Levitt, Director of Enterprise Software and Communications.
Solutions like mCUE, which also has native support for Skype (News - Alert) IM, voice and video calls, having a customizable converged communications user interface (UI) with carrier-grade quality, mobile UC has never been easier.
As tablet computers become more powerful and capable, mobile UC will move the workforce into a future in which mobile devices can truly be the personal computer.
Edited by Stefanie Mosca