Service providers who once relied on voice calls to drive revenue streams are scrambling to redesign their business models to accommodate a new consumer. The voice call still matters, but it’s really just the baseline before the added features of messaging, data and rich content sharing. With that comes the growing demand for mobile VoIP to streamline the cost of staying connected in a constantly moving world.
One provider in the mobile VoIP space understands these challenges and is working to provide clients with the value-added services they need to compete effectively in a saturated market. Given the considerable revenue opportunities afforded with Value Added Services (VAS) focused on non-voice activities, REVE Systems is providing an important opportunity, clearly staking its own competitive advantage.
With that, the service provider has introduced the iTel VAS for service providers, offering them a way to serve their customers better while also earning a higher income. The iTel VAS includes Friend Chat and Astrology Live and continues to add additional services. The goal is to empower clients to extend an enhanced experience for all subscribers, ultimately delivering optimal customer satisfaction.
Chatting really should be what mobile VoIP is all about and Friend Chat offers a unique way to make new friends. This VAS enables subscribers to connect with new people, share everyday experiences, jokes, thoughts and more. The goal is to provide an outlet to kill the monotony in conversation. To launch Friend Chat, mobile VoIP customers simply dial a short code from their SIP dialer and follow the IVR instructions. Guided through the entire process, the user will be able to select their favorite language, whether it’s English, Punjabi or Hindi, among others.
If new friends can’t offer the support and insight subscribers need to find the right connections, Astrology Live may be able to fill the hole. This service allows customers to connect directly with expert Astrologers who offer in-depth knowledge. Callers can learn their fortune and ask what the stars have in store for them in the future. Customers can get predictions on marriages, relationships, business, property or career. Subscribers need only to dial a short code and follow the instructions provided by way of the IVR.
REVE Systems continues to add new VAS offerings to its portfolio. This continuous build-out can bring new surprises for subscribers and new revenue opportunities for service providers.
Edited by Stefania Viscusi