TMCnews Featured Article

The hosted environment is one that continues to be touted to audiences everywhere who are willing to listen. For some, it’s a no brainer to make the switch and start enjoying the benefits without the associated costs. For others, migrating to a situation where a third party is responsible for the hardware and support of a vital business element is enough to cause unwanted stress. If the technology in question is the hosted softswitch, it doesn’t have to leave you wondering, but it can leave you in a better position than when you started.

The key is to get down to the details on the hosted offering so you understand what you’re getting and what is left on the table. To that end, mobile VOIP solutions provider REVE Systems, offers an extensive FAQ on their hosted offering, inviting those still on the fence to dig in a little deeper to see what’s standing in the way of success. When you get to the answers, it’s clear that there is very little blocking success once the hosted softswitch is in place.

Instead of taking my word for it, let’s dig into the FAQ to see what customers want to know and how REVE Systems addresses the questions. The first is an important one – can test calls be completed so the interested party can see all of the features of the hosted softswitch, known as the Hosted iTel Switch Plus.

Fortunately, the answer is yes as REVE Systems offers skeptical prospects the opportunity to visit the Free Trial section of the website and set up a free demo account. There, they can test the platform and call quality as the company’s support team provider an online demonstration on how the actual system works. The user can then test the system and interface on their own computer.

Interested parties also often want to know if they can gain access to a detailed price list. They can have access to either license or server based pricing, as well as hosted or concurrent calls based pricing. The company does warn that pricing can vary according to the package selected, but does make pricing available for review.

Those who are nervous about a third party company often want to know where their server will be hosted. REVE Systems has collocation centers in both the U.S. and Hong Kong.

Finally, it’s common for prospects to want to know the scalability and flexibility of the hosted softswitch platform. Users can easily increase their call limit without interrupting service. If they are running another hosted softswitch and want to migrate to iTel Switch Plus, REVE Systems offers easy migration tools so the entire database can easily be copied to the iTel Switch Plus within a few hours.

As you can see, migrating to the hosted softswitch is an easy process, but it doesn’t have to be done blindly. Take your time, test the platform and then decide. In doing so, you’ll be better informed and confident in your decision.