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Cloud-based Networks Require Better Performance Monitoring Tools

Network Diagramming

Network Diagramming Channel Feature

Cloud-based Networks Require Better Performance Monitoring Tools

October 01, 2012
By Ashok Bindra
TMCnet Contributor

With today’s complexity, cloud-based networks require better network diagramming and performance monitoring tools across the cloud to eliminate threats and minimize any impact on the end customers. In other words, IT managers and administrators must proactively monitor performance across the cloud with better network management tools than they are presently working with. In fact, in a blog post on Wired’s blog Cloudline, SevOne’s network management expert Yuma Habibzai wrote that legacy systems in place at many organizations are simply not capable of properly monitoring cloud-based networks as they can’t handle scale and do not provide enough visibility.

To learn more about the state of network performance management tools, SevOne recently conducted a survey of 711 global IT managers at companies of various sizes and industry verticals. The results of this survey were presented in this blog post by Habibzai. Interestingly, some 90 percent of the survey respondents reported that they do not have the confidence in their own processes to find network performance problems before end-users report issues.  

The blogger indicated that there is a lack of right proactive network monitoring tools. As a result, 30 percent of the respondents stated that they only find out about problems when customers complain. “They don’t have a system of alerts that would allow them to get a jumpstart on mitigation,” wrote Habibzai.

A lack of proactive alerts would not be a big concern if the incidence of problems was very low. However, according to the blogger, 40 percent of the respondents indicated that their organizations need to manage one to five issues every month, with 19 percent experiencing five to 10 critical issues every month.

Based on the results of this survey, Habibzai wrote that another issue troubling IT managers and administrators was that they couldn’t pinpoint the exact number of incidents they experience a month. In other words, they either don’t have a good system in place for tracking or they are simply overwhelmed, wrote Habibzai.

Further, it is not that easy to promptly fix a problem once it is identified. The SevOne study found that it could take on an average of about five hours for IT to detect a problem, find the cause, and then institute a fix. “Five hours can be a lifetime for a business to be compromised or unavailable,” Habibzai added. However, the expert thinks that if right monitoring tools are available, such an issue can be detected and solved more quickly.

Per Habibzai’s explanation, the core problem is that IT managers do not have access to the right network diagramming and monitoring tools and that current legacy systems are simply not compatible with the cloud, are often complex and cannot scale properly, or incur prohibitive maintenance costs that do not have good ROI.

“With 90 percent of administrators lacking confidence in their performance management processes, the need for more proactive solutions is clear,” asserted SevOne’s Habibzai.

To find out more about OPNET Technologies  and Gurmeet Lamba (News - Alert), visit the company at ITEXPO. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. Lamba is speaking during “Migrating Your Apps to the Cloud: Planning and Key Considerations”. For more information on ITEXPO, click here.

Edited by Jamie Epstein

more on network diagramming…

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