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Ytel Offers Powerful Predictive Dialer with Multiple Capabilities

TMCnews Featured Article


June 15, 2011

Ytel Offers Powerful Predictive Dialer with Multiple Capabilities

By Jamie Epstein, TMCnet Web Editor


Ytel, a company originally founded in 1998 as an Internet Telephone Service Provider, has created a highly affordable predictive dialer that is easy to use and boasts many different functions.


The company’s predictive dialer is turnkey and can help any business get in contact with their entire customer base at a rapid pace. The dialer utilizes the YTel Network, enabling the technology to offer the best sound quality as well as super fast connection speeds.

The dialer offers multiple advantages, according to the company’s website, including: unlimited minutes,   no mandatory contracts, no additional hardware required,  a 5 to 1 dial ratio, click message drop or (AMD (News - Alert)), the ability to transfer calls, a custom reporting dashboard, call recordings, custom caller ID with compliance IVR, real time monitoring,   dispositions, notes, one click call backs, the ability to easily post to external CRM, fully customizable fields to either the lead list or entire industry, and the ability to manually dial and whisper function.

 Ytel states their predictive dialer can be used in many different situations, such as in sales and marketing companies where calling efficiency can be increased by an impressive 300 percent, or in the political arena where a large number of voters can be reached in a much reduced time when compared to manual dialing. Non-Profit organizations can also utilize the dialer to quickly reach out to supporters with fundraiser announcements or invitations to scheduled events.

Currently, if users complete a form on the company’s website they will be mailed a $49 coupon code that they can use towards their future purchase of the YTel Dialer.


Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves







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