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Impact Dialing Utilizes Predictive Dialer to Offer Edge over Competitors

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July 19, 2011

Impact Dialing Utilizes Predictive Dialer to Offer Edge over Competitors

By Jamie Epstein, TMCnet Web Editor

Impact Dialing is a startup corporation that has recently received funding from the Band of Angels group. The Impact Dialing product is an automatic predictive dialer system that calls directly from a predetermined list of phone numbers, greatly increasing efficiency due to the elimination of manual selection and number entry.

Impact Dialing first gained notoriety by receiving the Lean Startup Challenge presented by AppSumo. To enter the competition, the company’s founder and CEO, Michael Kaiser-Nyman wrote a blog post that laid out how he began his business and conducts a lean operation, a blog post revealed.

The company boasts an advantage when compared to multiple competitors, as its predictive dialer technology is built upon cloud computing products powered by Twilio (News - Alert), a company that seamlessly integrates phone features into web-based applications.

Impact Dialing relies heavily on Amazon Web Services to host its software. Amazon Web Services (News - Alert) offers an extremely flexible service that allows for the addition of servers and phone lines to ensure that customer satisfaction rates remain high, even during periods of high demand. Those who integrate Impact Dialing’s predictive dialer into business operations have the option to make calls directly from a self-service web interface. Thus, there is no longer a need to download additional software.

Spreading the messages of political campaigns has been greatly simplified through use of this dialer, as the company offers flexible pricing and increased scalability. The Impact Dialing system has the ability to integrate with any existing system or can establish an all new on-demand infrastructure, the blog stated.

Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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