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What Makes the Spitfire Enterprise Predictive Dialer Stand Apart from its Competition?

TMCnews Featured Article

September 27, 2011

What Makes the Spitfire Enterprise Predictive Dialer Stand Apart from its Competition?

By Jamie Epstein, TMCnet Web Editor

Predictive dialers can bring many benefits to any organization. Getting a customized message out in rapid time to a large amount of people at a cost-effective price can help your business save crucial time and money that can now be spent helping your business continue to grow.

With the advent of the Spitfire Enterprise Predictive dialer, the cost of owning has become substantially cheaper than hosted. At a onetime cost of $650 per agent, the on premise-based solution breaks even in as little as 6 months. Live technical support, updates and upgrades are also included at no additional cost.

The Spitfire Enterprise Software can be loaded on an existing server or Spitfire can provide one for as little as $995.

There are countless advantages for on premise compared to hosted solutions. First, there is a much higher level of security within the database, keeping your most important confidential material safe at all times; the flexibility to use and save LD cost with all types of phone lines including SIP, Ti, PRI and Analog; complete control of all aspects of your predictive dialer such as system settings, dial ratios, drop rate control, access to the do not call registry and reporting; and the ability to interface with any CRM or vertical market solution.

TMCnet recently reported that, according to Spitfire, integration with Windows-based applications incorporates some apps that have either the “search for” or “create record” function while some boast both including ACT, ADS, Collect, Collect Max, Goldmine, Insurance Digital Assistant, Loan Officer Pro, Microsoft (News - Alert) CRM, Oracle CRM, SalesLogic, and Win Touch.

Furthermore, seamless integration can also be achieved through use of Web-based applications including Bullhorn, Hunter, Infusion, Lead MailBox, Microsoft CRM, Oracle (News - Alert) CRM, PS Online, SalesForce, ServiceCEO, and Xware.

Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Juliana Kenny

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