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New Website for SMBs Provides Information on Predictive Dialer and Automated Answering Systems

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November 08, 2011

New Website for SMBs Provides Information on Predictive Dialer and Automated Answering Systems

By Rajani Baburajan, TMCnet Contributor, a Los Angeles-based company dedicated to helping businesses find the best automated phone systems and predictive dialer solutions, announced that the new Automated Answering Systems site is now live. 

The company revealed that automated phone answering systems and predictive dialers are now available at highly affordable rates to small businesses and start-ups on a budget. The website is designed to helping solo entrepreneurs, as well as small and medium-sized businesses (SMBs) find the best automated answering or calling systems for their needs. Additionally, the site gives information on how automated phone systems can help their business maximize sales and profits. 

For example, an auto attendant phone system helps small businesses “look” larger and more professional. These advanced automated phone answering services create the impression that the business is competitive and highly professional, similar to large enterprises.

Apart from creating the big impression and professional image among customers, the phone system enables businesses to save on expenditure for staff costs including hiring and management costs. This is because the automated phone system greatly reduces the work of a phone attendant. The services are simple to learn how to use and operate, so organizations need not invest heavily on training new employees to answer phone calls.  

Moreover, the website also gives information on predictive dialer systems which are used to make large numbers of calls in a small period of time that can be used for surveys, telemarketing campaigns and announcements.

The Automated Answering Systems site cover many aspects related to the benefits of call answer and predictive dialer systems, as well as highlighting important factors that need to be looked into when procuring such systems.

Recently, SoundBite Communications (News - Alert) announced it has unveiled SoundBite Preview+, a preview dialing enhancement to SoundBite's hosted predictive dialer offering on the SoundBite Engage Platform. SoundBite Preview+ assists call centers in developing strategies to address regulations that limit the use of automated predictive dialer solutions for certain types of calls to mobile devices.

Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Jamie Epstein

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