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Radius' New Solution Enables Predictive Dialers to Adhere to Regulations

TMCnews Featured Article


February 21, 2012

Radius' New Solution Enables Predictive Dialers to Adhere to Regulations

By Jamie Epstein, TMCnet Web Editor


Radius Solutions (News - Alert), Inc., a software and product provider, has unveiled a new solution that can be leveraged by any company that wishes to comply with the Telephone Consumer Protection Act (TCPA) and its explicit instructions to not utilize predictive dialers to call cell phones in any situation. The company is hHeadquartered in Jacksonville, Fla., the largest city in the U.S. based on both population and land.


Currently awaiting patent approval and named the Radius Cell Manager, this solution can power up to four times as many dials to cell phone numbers for reduced cost cuts of up to 89 percent. As this solution is based on laws that have been established since 2009, the Radius Cell Manager can assist call centers, credit grantors and collection agencies still actively going after the funds they are owed while simultaneously abiding the current laws.

Helen Mac Murray, Esq., partner at Mac Murray Petersen & Shuster, LLP, stated in regards to the solution that it “fully complies with the TCPA.” 

Radius President Mark Love added, “Led by our lead architect and partner Don Borer and his team, we have delivered the most compliant solution, one that overcomes what is the fastest-growing compliance issue facing the industry. Because we started with a clean slate, rather than slightly changing old ways of doing business, our clients know our solution delivers greater penetration, leading to more payments without the threat of costly class action lawsuits, at lower cost and with greater efficiency.”

Right now the predictive dialer industry is abuzz as TMCnet recently reported that the Federal Communications Commission (FCC (News - Alert)) has just handed down a ruling that will force virtually all companies other than not-for-profit organizations and political campaigns to get written permission from consumers before they can add them to a predictive dialer robocall list.

 


Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Tammy Wolf







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