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QUICK LINKS Unveils New Solution with Predictive Dialer Functionality

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August 20, 2012 Unveils New Solution with Predictive Dialer Functionality

By Rajani Baburajan, TMCnet Contributor

DYL, a provider of lead management software and business phone solutions, has just unveiled a new offering that synchronizes Google and Microsoft (News - Alert) Outlook Calendars with the DYL appointment system. In addition, it also boasts a Campaign Dialer that works similar to a predictive dialer.

With the ability to consolidate all appointments into one calendar and eliminate the time spent cross-referencing multiple calendars to see which time slots are open for an appointment, the appointment calendar is touted as core feature of the DYL system. It can also be used to schedule an appointment as well and will automatically call users back at a scheduled time, prompting them to make a needed appointment.

The new sync update saves time and eliminates the extra work of having to schedule the same appointment in more than one system. It takes DYL, Google (News - Alert) Calendar and Microsoft Outlook and makes them work as one. Once you schedule an appointment through DYL, the user can then send an e-mail invitation to the prospect asking them to confirm the date and time of the scheduled appointment.

DYL’s lead management portfolio encompasses The Instant Lead Responder and The Campaign Dialer in addition. DYL’s Instant Lead Responder works by placing an inbound call to the user when a lead submits a quote request online. By simply picking up the phone and pressing one, the user places a live outbound call to the lead.  

The Campaign Dialer is just like a predictive dialer in that it is designed for small to medium-sized businesses that want to call a high volume of people in less time. The solution reduces outbound call time significantly.  When utilizing this offering, each user can expect to make over 120 calls an hour without ever having to dial a single number. It automatically picks numbers from an Excel spreadsheet and lets users drop pre-recorded voice messages into a voicemail. The Campaign Dialer also comes with full reporting features to keep track of outbound calls, notes and employee production.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Jamie Epstein

Technology Marketing Corporation

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