The Call Center Corporation's CEO Steve Bederman (News - Alert) has announced the overwhelming success in offering the lowest costs for predictive dialing hosted seats in the world. The Call Center Corporation offers call center technology solutions.
"We have amazing dialing technology. Call centers are adopting our software daily and are quite satisfied. We realized that the savings, matched with the high quality of our product offering, NexInteractive, is such a great value that every call center, contact center and telemarketer deserve to be introduced to this platform as soon as possible," said Bederman, in a statement.
While discussing how the fully featured and high-quality hosted dialer is at the top of the list of quality products, Bederman said that for some crazy reason, customers perceive that quality is defined by price.
“After all, it is easier than ever to implement our technology to a customer. So why should they have to pay higher prices? It's time that the cost of dialer seats matches the ease of implementation. Frankly, we can implement a new client in a matter of days; and safely," he said.
"We intend to lead the dialing industry in the lowest prices matched with the highest value," he said.
Company officials claimed that the cost for a monthly charge of the hosted predictive dialer is $40. That's at least a savings of two to three times what most of the industry charges. This, for a comparable or better product than is available elsewhere.
"In addition, our team of support and technicians has decades of experience. My staff has been with me for years and years. We have developed or owned seven dialers in the past 15 years. We only endorse the finest products. In this case, price doesn't represent quality," he said.
Bederman said that it's simply time that everyone gains the advantage of industry improvements.
“As long as we can continue to maintain the high volume of client interest we currently are seeing then we will continue to offer these huge savings to our client," he said.
Bederman said that the company knew that the only way for call centers to consider a shift in technology was if they could mimic their current quality but with huge cost savings.
“We have given this to the industry at $40 per seat cost."
Edited by Rachel Ramsey