TMCnet - World's Largest Communications and Technology Community



Predictive Dialer for the Small Business

TMCnews Featured Article

August 01, 2007

Predictive Dialer for the Small Business

By Stefania Viscusi, Assignment Desk, Content Management

Small businesses need tools that help them to succeed and don’t put a strain on their resources.
When it comes to marketing and other calling campaign needs for the smaller business, a predictive dialer offers a solution that dials numbers automatically from a database and is able to decipher between live answers, answering machines-- even leave a voicemail message, and only connect live agents when a live caller is on the line.

With this, the predictive dialer system can help small businesses to move ahead of their competition by increasing what they are capable of each day. For example, agents are taking less time to connect with live callers, and more calls are being made at a faster rate by the predictive dialer.
With a predictive dialer you can get your phone calls completed more quickly and effectively than traditional systems of manually dialing each number on a list.
OPC Marketing's Spitfire Predictive Dialers help organizations to become better organized and more efficient-- increasing agent productivity and talk time.
The Spitfire Predictive Dialer is a computer-based dialing system that, as the company describes, "Quickly places outbound calls in a database interaction using special telephone cards that connect to variety of communication and telephone lines." The predictive dialer places calls based on the configuration and how many LIVE agents are available.
Also, with Spitfire Predictive Dialer, numbers are scrubbed against the Do Not Call Federal dataset so you can rest assured you're in compliance the whole time.
For more information on how SpitFire Predictive Dialer is beneficial to your small business needs, check out: .
Related Articles:
Remote Agents Get Enhanced Support from OPC's SPITFIRE e-AGENT
SpitFire Hybrid Dialer from OPC Marketing Awarded 2006 Product of the Year
Playing It Fair With Predictive Dialers
Win-Win in Politics Starts with Predictive Dialers
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.

Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments:
Comments about this site:


© 2017 Technology Marketing Corporation. All rights reserved | Privacy Policy