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Skullcandy Unleashes Telesphere Hosted VoIP and Call Center Application

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August 10, 2010

Skullcandy Unleashes Telesphere Hosted VoIP and Call Center Application

By Marisa Torrieri, TMCnet Editor

Skullcandy, an audio technology company known for its high-powered, cool-looking headphones and other technologies, recently announced it has selected Telesphere (News - Alert), a provider of nationwide managed telecommunications and Internet services, to supply hosted voice and data services to its Park City and San Clemente locations.

According to Skullcandy, the Telesphere Complete product with Call Center application selected by Skullcandy provides a managed and hosted private data connection and other desired features. It provides Hosted VoIP with Quality of Service for business-class IP phones.

It promises the latest in user and system features -- a call center application with call monitoring and controlling features.

“Skullcandy is a big brand running a tight ship on our infrastructure,” said Brad Smith, operations manager for Skullcandy, in a press release. “Telesphere allows us to enjoy the best of both worlds--enterprise-level customer service modules with small-business sized expenditures.”

The partnership is also mutually beneficial for Telesphere, said Scott Forbush, general manager of Telesphere Salt Lake City.

“Telesphere is eager to be able to provide Skullcandy with a phone system that will support and grow with them,” said Forbush. “Serving clients like Skullcandy is always rewarding because we see them grow and succeed as a quality company. The Telesphere Complete product with the call center application will give them the support and bandwidth necessary for a company growing like this.”

Marisa Torrieri is a TMCnet Web editor, covering IP hardware and mobility, including IP phones, smartphones, fixed-mobile convergence and satellite technology. She also compiles and regularly contributes to TMCnet's gadgets and satellite e-Newsletters. To read more of Marisa's articles, please visit her columnist page.

Edited by Marisa Torrieri

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