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A Predictive Dialer Saves the Mortgage Industry Slowdown

TMCnews Featured Article


August 23, 2007

A Predictive Dialer Saves the Mortgage Industry Slowdown

By Stefania Viscusi, Assignment Desk, Content Management


In today's highly competitive and uncertain mortgage industry, it's important for companies to not only focus on customer needs, but also, to increase the rate and efficiency of their calling as a way of driving more chances for a sale.
 
By brining the power of a computerized dialing system (i.e. the predictive dialer) into the mortgage company, it becomes possible to reach more people in a shorter time period, regardless of the types of Mortgages and financial products being offered.

 
By choosing a predictive dialer like SpitFire dialers from OPC Marketing, Inc., forward thinking mortgage companies are able to add financial growth to their company's bottom line and drive high quality prospects looking for new mortgage opportunities or avoiding foreclosure.
 
Call handling is a very important part for the success of mortgage companies. By being able to efficiently, and effectively handle phone calls, the mortgage company can pull ahead in the competitive and ever changing marketplace.
 
With the advantages in productivity a SpitFirepredictive dialer offers, selling campaigns can be personalized to address specific prospects—giving the mortgage company a competitive advantage over others in the industry that may not seem to know their customers as well.
 
Many different campaigns can be run from the dialer at the same time. The call blending and throttle features also allow modification of all aspects insuring even greater productivity.
 
A predictive dialer solution eliminates the need to manually dial through numbers searching for a live caller. Instead of having agents go through lists trying to connect to a live caller, mortgage companies can add a predictive dialer and increase their live call production up to 400 percent. With this improvement, chances of a sale dramatically increase. Using the old fashioned manual dialing process the results are 16 minutes per talk time, per hour and by using a SpitFire Predictive dialer, results are up to 45 minutes per agent talk time, per hour.
 
SpitFire Predictive automatically pre-qualifies applications with the mortgage companies lending solution and easily integrates into your existing phone system and Mortgage Company software like Calyx.
 
OPC's SpitFire product lineup helps mortgage agents take better control of their various customer contact needs--from forming new leads, to contacting past and current clients, in an efficient and effective way.
 
With a predictive dialer solution, your sales calls become much more qualified and interested prospects will be found, regardless of the bubble bursting for others.
 
 
Related Articles:
 
Insurance Telemarketing Gets Easier with the Predictive Dialer
 
Predictive Dialer for the Small Business
 
Remote Agents Get Enhanced Support from OPC's SPITFIRE e-AGENT
 
 
 
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
 







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