An Indian green field FTTx operator has chosen Billing, CRM & Service Fulfillment suite from Magnaquest Technologies to manage and bill its multi-service offerings over broadband.
Enterprise solutions and products company Magnaquest Technologies has offices in India, Malaysia and USA and partners across the globe.
The company notes that this new client plans to offer world-class Triple-play services and value-added services. For the purpose, the operator wanted vendors who could help them to roll out innovative services, acquire new customers and gain quick market share.
After searching for vendors in the market, the operator decided on Magnaquest because of its experience in multi-service billing. Magnaquest also demonstrated its ability to empower operators to grow rapidly with full-control on the customer-life cycle and business process.
“All cutting-edge internet based offerings in industry today, whether it is broadband, IPTV (News - Alert), Web-TV, Triple play or the very recent and growing FTT and OTT technologies demands a comprehensive yet flexible and scalable billing, CRM and service fulfillment solution,” said Vijay Debbad, CEO, Magnaquest Technologies.
“Being selected by the innovative operators using these cutting-edge technologies speaks volumes of Magnaquest’s product line. We thank these newly acquired customers and look forwared to be their technology partners.”
Magnaquest claims its Billing, CRM and Service fulfillment solutions are ideal for FTTx service providers and gated communities.
These solutions have the ability to reduce the operational costs by automating service provisioning, billing and payment processing.
Because the integrated end-to-end solution provides 3600 view of customers businesses can deliver better customer satisfaction, adds Magnaquest.
Read a related article at TMCnet “MagnaQuest's (News - Alert) SMS Solution for Cable Operators in Europe.”
Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Juliana Kenny