The powerful partnership between Salesforce and FinancialForce is expected to drive value for myGearStore. The company, a retailer offering the latest Apple (News - Alert) accessories through its website, Amazon, eBay and its own retail store must account for 600 to 3,000 transactions per day while also providing a smooth customer experience and accurate payment processing.

FinancialForce.com is an online cloud accounting solution built natively on the Force.com platform from Salesforce.com (News - Alert). Replacing the current NetSuite application, the accounting solution helps to fulfill as many as 7,000 sales per day during the peak season of the year. In an effort to ensure seamless business processes from order management, shipping and accounting, myGearStore is centralizing its business systems on Force.com and rolling out Financial Force Accounting to work seamlessly with Salesforce CRM.

The customer service team at myGearStore will gain immediate access to accurate sales data, allowing them to organize replacements and credit notes with confidence. In working with cloud applications on the Force.com platform, the myGearStore will gain a real-time view of every open transaction and current balance sheet data. "We were previously using NetSuite (News - Alert) but found that we struggled to reliably maintain all our integrations to marketplaces," said Ben VanderBeek, Executive Director of IT, myGearStore, in a company statement.

"We deal with a high volume of relatively low value transactions, and are 100 percent reliant on connected systems to help us manage electronic transactions accurately. FinancialForce Accounting will enable us to have sales and finance on the same platform so we have a true picture of business performance at all times. “The application is easy to use and has the same look and feel as Salesforce CRM, so it's like using one system. Our knowledge of Force.com means we can easily customize our applications as required," added VanderBeek.

myGearStore hopes to drive ambitious plans for the future through its leveraging of the combined FinancialForce.com and salesforce.com solution. By launching this cloud computing model, the company will be able to scale in line with business growth while also providing a seamless data flow, as well as consistent sales and service effectiveness.

In other NetSuite news, the company has announced the availability of two video interviews with SAP (News - Alert) customers sharing their experiences using NetSuite cloud software for professional services automation (PSA). The videos spotlight the cost reduction and productivity enhancements enjoyed by Siemens (News - Alert) PLM Software and Software AG after deploying the NetSuite PSA cloud within their organizations.

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Juliana Kenny

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