September 19, 2012

OpenText Offers Secure Document Exchange

By Susan J. Campbell
TMCnet Contributing Editor

The rate at which technology grows more complex is rapidly increasing. The means through which businesses can access information is made more complicated by the fact that there are so many more channels in the mix. But by examining five strategy areas, the choice doesn’t have to be a shot in the dark, but instead a strategic and measured move.

Most companies are struggling to identify exactly where they are now and where they’ll be at this time next year, according to this CMS Wire report. Focusing in on a strategy can help clear the fuzzy vision. In the process, documents are sure to be exchanged through methods that may or may not be encrypted or protected, putting an urgent focus on secure document exchange.

Because society is increasingly mobile and cloud computing is adding another platform through which they can stay mobile, plans for the future have to be dynamic in regards to the various ways to access information and manage it while staying on top of compliance issues and safeguarding against compromised security.

OpenText is working toward a solution for document exchange issues by constructing an agile, mobile-inspired and data-centric business that is cloud-based. By integrating on-premise solutions with those in the cloud, the company is leverage existing resources while helping organizations grow through the advantages of cloud computing, which will lead to better and more secure document exchange solutions.

OpenText has identified five factors that organizations need to focus on to help them in their quest to find the right channels to help them in their quest to find the right secure document exchange formula, the first being a focus on the exchange of information. Many organizations struggle with finding the right path for exchanging information within the company.

But there is also a struggle to get past the firewall and share or receive information from outside and follow through on a successful and secure document exchange. Companies should also focus on how they’ll access information through mobile synchronization and file sharing that is cloud-based.

Business protocol management (BPM) is an area that OpenText is locked into for better document exchange processes. One of the reasons there is a focus on BPM is because it can improve on the impact a business can achieve, and it’s also an area that can produce results in management and automation.

Discovery is always something for which a business should strive, and it’s probably one of the more obvious strategy points to consider. But it’s something companies often neglect to do – look across the entire enterprise system for information that could help them grow. Through looking at metadata within its various applications, and looking at information that is structured and unstructured, a company will discover more ways increase the efficiency of communication. Enterprise content management is an area that can lead to insights into a company’s processes, as is customer experience management procedures. Both of these areas lead to better customer relationships and can help optimize information through secure document exchange.

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Edited by Brooke Neuman