I used to run a small Web development business. Because we were an IT shop, we liked to solve all our tech problems ourselves, because why pay money when we had the expertise in-house?
But that way of thinking was a mistake, because it took our time away from our core business and our solutions were not as effective as those that a specialized partner could have provided.
The same is the case with mobility solutions. Organizations might be tempted to roll out their own solution when it comes to bring your own device (BYOD), but resist the temptation!
“Is DIY really the answer? The devil is in the details,” noted Gaby Pinto in a recent Cisco blog post. A better alternative to this DIY approach, she wrote, is “engaging expert IT services for planning, building, and managing mobility—and quickly getting full ROI.”
She cites the example of a small business that wanted to trip operating expenses in the office by having some employees work remotely. But it needed to make sure its BYOD policy had adequate security, so it engaged a Cisco (News - Alert) Certified Partner to design, implement and manage its BYOD program. The result, according to Pinto, was that productivity increased by roughly 15 percent due to the mobility move, operating expenses shrank by more than $125,000 and, perhaps most importantly, the business realized full ROI on its mobility solution in less than a year.
In another example, a 200-employee medical records business had a contract with a Cisco partner when Hurricane Sandy struck. The storm took down the business’s infrastructure, but due to its partnership with the Cisco partner, it was able to transition to a BYOD solution in a single day using its existing hardware. This saved the business roughly $5 million, according to Pinto.
This could not have been done with a DIY approach. Go the professional route—use experts who can roll a BYOD strategy quickly and effectively instead of going with a homegrown approach.
One thing to keep in mind when selecting a partner, though, is that it often makes sense to go beyond the OEM provider.
“Dominating the support market with approximately 90 percent penetration, Cisco likes the fact that most people believe Cisco is the only provider of SMARTnet support contracts,” noted XSi in a blog post recently, a solutions provider that offers a range of full-support contracts for all aspects of OEM, including Cisco, maintenance and support. “As cost-conscious C-level executives examine their budgets, it is important they realize there are reliable, safe alternatives to Cisco’s own brand of SMARTnet support contracts.”
Added the blog, “In fact, many organizations have already found that teaming with an Alternative vendor is an effective way to get complete Cisco SMARTnet support that is more responsive, more customized, less costly than Cisco’s OEM support and is an added value.”
Alternative support vendors such as XSi can often bring a more versatile, responsive, accommodating, and value-conscious approach to both support and solutions such as BYOD rollout.
Alternative support vendors can save businesses up to 50 percent, according to some estimates.
So don’t roll your own solution when it comes to BYOD—and make sure to consider the full range of solutions partners when getting help.
Edited by Rachel Ramsey