Social CRM & Mobile Care

ShopIgniter’s Social Promotion and Commerce Solution allows retailers to constantly create, promote, manage and measure successful social experiences such as social showcases, social landing pages, mobile promotions, product launches, offers and exclusives.

ShopIgniter’s Social Promotion and Commerce Solution is recognized by the 2011 TMC (News - Alert) Social CRM Award, sponsored by Customer Interaction Solutions magazine. The company is a provider of an end-to-end solution to improve social product discovery, increase amplification and engagement and grow eCommerce conversion.

“We are thrilled to be recognized by TMC and CIS for our ability to further social engagement in genuine ways that impact the business of our brand and retail clients,” said Kevin Tate, CMO at ShopIgniter. “We are dedicated to helping marketers promote and sell products using social media through authentic engagement across social channels. It is an honor to be recognized alongside companies like Salesforce, Marketo and SugarCRM (News - Alert).”

ShopIgniter was honored for its innovation, exclusive capabilities and important contributions toward allowing and improving social channel interactions. Customer Interaction Solutions (CIS) magazine has assisted the industry in evolving, growing, maturing and prospering, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive.

TMC, a global integrated media company, publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next-Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines.

ShopIgniter announced the availability of its enterprise-scale commerce platform. The social commerce suite includes tools and backend integration to effectively execute integrated commerce campaigns that address the needs of the social and always on customer.

TMC had also selected KANA SEM Experience Analytics as a finalist of the 2011 TMC Social CRM Award, sponsored by Customer Interaction Solutions magazine.

“Using social media, companies have the ability to not only measure and monitor customer satisfaction in real-time but can actively participate in the daily dialog that shapes their brand perception,” said Rich Tehrani (News - Alert), CEO at TMC. “TMC is proud to recognize ShopIgniter as an honoree of the TMC Social CRM Award for its achievement in advancing social communications.”

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