UCcert, a Cisco (News - Alert) partner specializing in collaboration and networking solutions, recently launched Cloud Call, a solution that is capable of delivering affordable IP telephony services to small and large businesses alike.
The new service benefits users as they can enjoy sophisticated communications features such as presence, extension mobility, enhanced call handling, unified voicemail and many more without worrying about the typical costs associated with telephony products, the company said.
"Our service offers a truly future-proof system and as soon as we introduce new features we roll them out as soon as they have been through thorough testing,” said Darren O'Connor, senior unified communications consultant at UCcert, in a statement.
The hosted service is especially beneficial to small businesses as they are more cost-effective than traditional on-premises-based offerings. Companies can expand the capacity as per their growing requirements. The pay-as-you-grow model brings significant cost savings as well. Further, the hosted model eliminates the need for costly hardware and associated maintenance costs.
Companies need not worry about the capital expenditure associated with equipment upgrade or communications costs a few years down the road, company officials said.
"Our innovative solution provides a lower cost of ongoing ownership with minimal upfront CAPEX investment, and coupled with the scalability of our Cloud Call telephony service, we offer our customers shorter deployment times, higher availability, unprecedented features and technical support,” O'Connor added.
On-premises PBX (News - Alert) solutions are being replaced with hosted solutions. Clients are moving data services to cloud, and telephony is now following that trend quickly, according to company officials.
In fact a recent report from Infonetics (News - Alert) says that hosted PBX is a growing segment of the telecommunications industry. The VoIP industry is expected to be worth over $74.5 billion by 2015, and the managed VoIP PBX is expected to double by 2016.
The growth of the market has been driven by the VoIP revolution, especially with products like Digium's (News - Alert) Asterisk software, which can turn any computer into a PBX. As PBX functionality migrates from hardware to software, a remotely hosted PBX becomes viable, the report said.
Edited by Rachel Ramsey