Cape Coral, a city within the Sunshine State of Florida has revealed plans to assist Spanish-speaking residents by offering solutions to those who wish to either open or help existing businesses to grow, including contact centers.
Originally an idea from several businesspeople who desire to form a group and be recognized as a contact for Hispanic businesses, the Cape agreed that this was a great move."We will be meeting with them later this month. We've got the building department on board and licensing," said Christy Vogt, spokeswoman for the Economic Development Office, in a statement.
According to a recent article, a census revealed that at this point in time there are around 30,639 people of Hispanic origin located in Cape Coral, with the city's overall population recorded as approximately 154,668.
Furthermore, plans were revealed that during this week, community development staff will take part in a question and answer session sponsored by the Hispanic Institute at Hodges University and the Small Business Development Center from FGCU. Ed Ramos of Ramos Construction commented in regards to the upcoming meeting that having a group to work with the economic development office on permitting and other issues could benefit newer businesses.
In related Spanish language contact center solutions news, TMCnet recently had the chance to speak with Michael Curry, Connexion One’s chief business development officer about what sets the organization apart from competitors. Curry said his company not only manages the call center, but it also manufactures its own product and is headquartered right here in United States soil, "so we understand the market."
"The whole intent we have here is that we are not taking jobs out of the U.S." Curry added. "In fact, recent reports have shown that if you put one person in a call center in Mexico City, you are actually reducing immigration by 2-4 people. If you are going to have an outsourced seat, put it down in Mexico. When you put it in the Philippines or India, you are not affecting anything."
Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.
Edited by Carrie Schmelkin